eShravan strongly believes in “Good customer experience”, and has therefore a liberal cancellation and refund policy. Under this policy:
If the customer chooses to cancel the appointment/service he will be entitled to a 100% refund on pending services/appointments.
Cancellations will be considered only if the request is made within 24 hours of placing an order.
In case of request for rescheduling eShravan does not guarantee that it will be able to provide the same CareGiver again and on the rescheduled time.
eShravan may cancel or reschedule any appointment without prior notice.
However, the cancellation request will not be entertained if the orders have been communicated to the health care partners and they have initiated the process of scheduling for the checks.
No cancellations are entertained for those products that the eShravan marketing team has obtained on special offers.These are limited occasion offers and therefore cancellations are not possible.
We take customer feedback very seriously and use it to constantly improve our quality of service. In case you are not satisfied with the summary of the reports please send your grievances within 24 hours of the receipt of the reports along with a short summary as to why you are not satisfied to email@example.com to consider for a refund. Refunds will be processed by eShravan only after going through the grievance and the short summary sent by the client.
The grant of refund is upon the sole discretion of eShravan. Refunds would be processed within 7- 10 days period.
Our Customer Service Specialists are ready to assist you—simply email us at firstname.lastname@example.org any time we will get back to you within 24 to 48 hours.
eShravan reserves the right, in its sole discretion, to change, modify, add or delete portions of the terms of this Refund Policy at any time.